it doesn't load the image and video genration models even though it shows they are installed

[phantomderp13]

Hey, like the title says the models are installed and LU shows they are installed but doesn't find them for some reason, the models selection window is stuck at loading and i have no idea how can I fix this. Help would be appreciated!

[PurpleDoubleD]

hey, thanks for reporting this! i can see the models are on disk but comfyui isn't finding them in its model list.

a few quick questions so i can narrow it down:

did you install comfyui through the app (onboarding wizard), or do you have a separate comfyui installation running on your own? (like through stability matrix, comfyui manager, or a manual install)

if you have your own comfyui running — is it on the default port 8188? you can check/change the port in settings > comfyui > port

in settings > comfyui — does the path shown there actually match where your comfyui is installed? for example if the app says C:\ComfyUI but your models are in D:\StabilityMatrix\ComfyUI, it would explain why it downloads files to the wrong place

have you tried closing the app completely and reopening it? sometimes comfyui needs a fresh start to scan new model files

also — in settings > comfyui, what does the status show? green "running" or red "stopped"?

[phantomderp13]

Hey,

• i installed comfyui through the onboarding wizard
• the path of comfyui is correct
• the port is correct and it shows running in the settings
• i tried closing and reopening the app and it still doesn't show

the models do appear in the folder

[PurpleDoubleD]

hey, thanks a lot for reporting this, your screenshots actually helped us track down a pretty nasty bug that we couldn't reproduce on our own machines (because it depends on timing/disk speed).

what happened: when comfyui starts, it responds to health checks ("i'm running") before it's actually done scanning the model folders. our app asked "what models do you have?", got back an empty list, and then never asked again. that's why it was stuck at "loading..." forever even though everything was installed correctly.

we fixed three things:

the app now forces comfyui to rescan its model directories before every query, so it doesn't matter if the cache is stale
if 0 models come back, it now retries every 3 seconds for up to 36 seconds instead of giving up immediately. and if it still finds nothing after that, it shows a clear error message telling you what to check
after downloading new models, comfyui gets a refresh signal so they show up in the create view without needing a restart
the update goes live in about 1-2 hours. let us know if it fixes things on your end!

[phantomderp13]

Hmmm, so it's kinda interesting why did the refresh button not work? Because it would seem this solves the problem and it didn't do anything.
Also thank you for responding and fixing the issue so quick!