Github Support not responging

[RAD0901]

Introduce yourself

Good day, I am a new developer making use of Github Copilot. However, it seems that Github has blocked my account as I am unable to renew my Copilot subscription. When I update my payment details and try make a payment by Activating my Copilot Pro sub, I get the following error message: We are having a problem billing your account. Please update your payment information.

I have updated it more than 10 times already, I have tried both Credit/Debit Cards and Paypal, nothing works.

I logged a ticket over 2 weeks ago, and no one has gotten back to me. Ticket #4257183

Please can someone direct me to the correct contact line to resolve this?

Links (optional)

No response

Where are you in your GitHub journey?

Other

And where are you going next on GitHub?

To fix my billing issue

What technical skills or projects are you working on?

Many existing apps to upgrade and improve.

Got a question for us? (optional)

Good day, I am a new developer making use of Github Copilot. However, it seems that Github has blocked my account as I am unable to renew my Copilot subscription. When I update my payment details and try make a payment by Activating my Copilot Pro sub, I get the following error message: We are having a problem billing your account. Please update your payment information.

I have updated it more than 10 times already, I have tried both Credit/Debit Cards and Paypal, nothing works.

I logged a ticket over 2 weeks ago, and no one has gotten back to me. Ticket #4257183

Please can someone direct me to the correct contact line to resolve this?

[RAD0901]

Apologies, I misspelled "responding" in title