Rejected Student Aplication

[PolinianCode]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I have uplaoded official acceptance letter from the university and got rejected to get student status. The reason is that my location doesnt match university. As I have online studies I live in Wrocław and 2 times per semester go to Warsaw for exams. How can I apply for education pack here?

[github-actions[bot]]

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[abinaze]

Hi! This situation actually comes up quite often with remote or hybrid students, and it looks like the rejection is caused by automated location validation, not a problem with your documents.

Here’s a clear and professional answer you can post:

---

This appears to be a limitation in GitHub Education’s automated verification system, specifically how it handles location consistency checks.

In your case:

• You’ve provided a valid official acceptance letter
• Your enrollment is legitimate
• The rejection is triggered because your current residence (Wrocław) does not match the university location (Warsaw)

However, this assumption doesn’t hold for:

• Online / дистанцион (remote) programs
• Hybrid learning models
• Students who live in different cities or countries

---

Why this happens

GitHub’s system likely uses location correlation as a fraud-prevention signal. When there’s a mismatch, it may:

• Flag the application automatically
• Require stronger verification signals
• Or reject it outright without deeper context

---

What you can do

To improve your chances of approval:

• Reapply and include additional supporting documentation, such as:

  • Student ID (if available)
  • Enrollment certificate with program type (online/hybrid) clearly mentioned
  • Any document showing your active student status for the current term

• If possible, ensure:

  • Your GitHub account uses your university-issued email
  • The email domain matches the institution

• Add a short explanation (if there’s a field or via support):

  “I am enrolled in an online/hybrid program. I reside in Wrocław but attend exams in Warsaw.”

• Contact GitHub Education support directly:
  https://education.github.com/contact
  Include:

  • Your documents
  • The rejection reason
  • A brief explanation of your study mode

---

Product feedback

This highlights an important gap in the verification flow:

• The system assumes physical proximity = legitimacy, which is no longer valid
• There is no clear path for remote students to explain their situation
• Rejections lack actionable guidance

A better approach would be:

• Allow users to specify study mode (on-campus / hybrid / remote)
• Trigger manual review instead of auto-rejection in case of location mismatch
• Provide clearer error messages explaining what additional proof is needed

---

Overall, your case is valid—the issue is with how the system interprets it. With a bit more context and possibly manual review, you should be able to get approved.

Hope this helps you move forward